Terms & Conditions

​​Terms: 

By accessing any part of the Website, you indicate that you accept these Terms.
 

Amendment of terms: 

These Terms are subject to change at any time, and effective upon posting on the Website. It is advised you check back regularly in the case of any amendments.

Information security: 

The transmission of information via the internet is not completely secure. Although we take the steps required by law to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk.

Order Amendment and Cancellation: 

Once you have submitted your Request, you may change or cancel your Order up to 48 hours before the start of the booking window. If you wish to change or cancel your Order, you may contact us via phone on 07852584307 or email on martinplclark@hotmail.com. For cancellations made within 48 hours of the booking window are liable for a 50% charge of the original booking fee. If a downgrade is asked within the 48 hour window (eg: a full valet to just an exterior wash) will be liable for a 25% charge on the difference in price.

Service Delivery:

It is the client’s responsibility to ensure your vehicle is in a reasonable condition by removing excess items from the interior and boot area. Either remove all your personal belongings, or put them in a bag away from rubbish that we will clear. Items that may resemble rubbish could be considered disposable and, therefore, removed. We will not be held responsible in such a situation.

Timings: 

Estimated times of arrival and Service completion may be provided, these are only estimates. We do not guarantee that bookings will be started or completed within the estimated times.

Cancellation due to Weather:

MC’s Detailing carry out valet services all year round, on some occasions, the weather prevents us from pursuing our duties. If no sheltered work area is available, bad weather may regrettably force us to cancel. We will contact you by phone or email to confirm the cancellation and to re-schedule a more suitable appointment at no cost.

 

Engine Cleaning:

MC’s Detailing will take no responsibility for any damage caused by washing an engine compartment and will be spoken about before work is carried out. 

 

Upon completion:

Whilst every effort is made to ensure that valeting services are carried out to the highest standard and to the best of our ability, customers are requested to check the vehicle on completion before providing confirmation of approval that work has been carried out to the standard and specification described. If there is any cause for dissatisfaction, customers are asked to point out the discrepancy to a member of our team, who will endeavour to correct it at that time and to the best of their ability. No responsibility can be accepted by the company for omissions/discrepancies detected after our team have left the customers premises.

 

Surcharge:

 **PLEASE NOTE** MC’s Detailing reserves the right to adjust the price quotation subject to inspection of the car. Excessively dirty cars may incur a surcharge. Or even booked in for a maintenance wash/ valet and our team turn up to a vehicle caked in mud and really dirty inside and out. We will inform you at the time, before any works have begun.

 

Payment: 

We do accept Cash, although bank transfers are more favourable. Payment for valeting services will be made on completion of the work unless there is an approved credit account in operation. For paint corrections and ceramic coatings there will be a fee of 30% taken upfront to cover materials. 

You are permitted to use the Website for your own personal non-commercial use on the following basis:

  • You must not misuse the Website by or attempt to hack it in any way

  • The copyright and other intellectual property rights (such as text, graphics, data, graphics, HTML, videos, images and other content) in the Platform and in material published on it are owned by us or our licensors. These works are protected by copyright laws and treaties around the world and all rights are reserved. Any use of such material from the Website is prohibited unless with prior consent.

  • In order to use any of the materials on the Website or the Website itself for commercial purposes, you will require a licence from us.

  • You must not modify the digital or paper copies of any materials that you print off and you must not use any pictures, photographs or any other graphics, video or audio sequences separately from any accompanying text.

  • In the case of any use, our status as the author of the material should always be acknowledged.

 

Reservation of rights: 

Any rights not expressly granted in these Website Terms are reserved.

 

Liability: 

Nothing in these Website Terms excludes or limits our liability for death or personal injury arising from our negligence, our liability for fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law. Nothing in these Website Terms affects your statutory rights.

 

Privacy Policy: 

We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in accordance with our Privacy Policy. You should review our Privacy Policy.

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